Revocation
Right of withdrawal
Of course, you can exchange or return your order within 14 days without giving any reason!
Please proceed as follows:
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must
Address:
DITTRICH GmbH & Co.KG
Immanuelstraße 3
32427 Minden
Email: shop@dittrich-minden.de
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form (see below), but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract and proof of dispatch of the goods or the goods themselves. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
Please return the goods – using a traceable sender – to the following address. You, as the customer, will be responsible for the return shipping costs:
DITTRICH GmbH & Co.KG
Immanuelstraße 3
32427 Minden
Email: shop@dittrich-minden.de
You only have to pay for any loss of value of the ordered goods if the loss of value is due to handling by you which is not necessary to check the properties, condition and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample cancellation form
If you wish to cancel the contract, please fill out this form and return it.
To
DITTRICH GmbH & Co.KG
Immanuelstraße 3
32427 Minden
Email: shop@dittrich-minden.de
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods / the provision of the following service:
............................................................................. ................................................................................
(Name of goods, order number and price if applicable) Goods ordered on: ............................. Date
Goods received on: ............................. Date
Name and address of the consumer .........................................................................................
............................. Date
..................................................... Customer signature
(only with written revocation)